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Principles of Marketing, Global Edtion

Philip Kotler

Sujeito a confirmação por parte da editora


Desconto: 10%
62,88 € 69,86 €

Detalhes do Produto

Sinopse

Learn how to create value through customer connections and engagement

In a fast-changing, increasingly digital and social marketplace, it’s more vital than ever for marketers to develop meaningful connections with their customers. Principles of Marketing helps students master today’s key marketing challenge: to create vibrant, interactive communities of consumers who make products and brands an integral part of their daily lives. To help students understand how to create value and build customer relationships, Kotler and Armstrong present fundamental marketing information within an innovative customer-value framework. Thoroughly revised to reflect the major trends impacting contemporary marketing, the 18th Edition is packed with stories illustrating how companies use new digital technologies to maximize customer engagement and shape brand conversations, experiences, and communities.

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Autor

Philip Kotler

Professor de Marketing Internacional na faculdade de Gestão da Northwestern University, sendo unanimemente considerado o pai do marketing moderno. Autor de uma obra vastíssima, traduzida em dezenas de línguas, dele publicou a Actual Vencer em Tempo de Caos (2009) e Marketing 3.0. Do Produto e do Consumidor até ao Espírito Humano (2010). Kotler foi também consultor de várias empresas, como a IBM, o Bank of America, a General Electric e a AT&T.

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